Production & Shipping Time
We're currently only shipping in the United States with plans to expand internationally.
Standard Shipping: We work with USPS for standard shipping. Orders will be processed within 2 business days. Average standard delivery time is 3-5 business days.
Production Time Disclaimer:
All of our products are handmade by the Utz B'atz' Women's weaving cooperative which means they may take more time to arrive depending on in country conditions, shipping conditions, time of year etc. We have a timed out process that works to minimize any delays and will do our best to let you know a realistic timeline for receiving your product. We appreciate your patience in advance.
Refunds cannot be issued for delayed or lost packages resulting from unavailability of the recipient, acts of public authority, riots, strikes, labor disputes, civil commotions, disruptions in air or ground transportation networks due to weather phenomena or natural disasters, or in the event that an ordered product is out of stock or has limited availability.
Refunds that are issued will be for the product(s) price and processed upon receipt of the undamaged item(s). Cost of return shipping is the responsibility of the customer.